BharatGoods.com as a company makes best effort to provide 100% Buyer Protection in terms of return and refund process.
- Return request must be raised within 3 days after receipt of the order via email with order id in subject line and the reason for return on firstname.lastname@example.org
- The products must be returned in original condition along with bills, tags, labels and original packing box.
- Once return is approved by our team, your product will be picked within 5 working days.
Goods that CAN be returned-
- Product that does not fit proper (size issue).
- Product received is faulty or defective.
- Product received is incorrect from what you ordered.
Goods that CAN’T be returned-
- Product that have been used or consumed.
- Electronic products unless faulty or dead.
- Bulky items like furniture , lamps, lightings etc ( generally goods above 3 kg).
- Customized products.
- Food & Beverages are a non returnable product.
You can cancel your order anytime pre-shipment or post-shipment but before the delivery of the
product. Once the product is delivered, then you have to initiate return based on customer return and
- Once the product is returned to the seller in the original condition, we will initiate the refund
process in 3 working days.
- After the refund is initiated depending upon the return/exchange/cancellation, it may take 7-10 working days to reflect in your account depending upon the payment mode or instrument you have used while placing the order.
- In case you do not receive the amount in your bank within 14 days after the refund is initiated, kindly mail to us with your order details at email@example.com
All the transactions made on the platform are an agreement between the seller and the buyer. All commercial, contractual, returns and refunds in respect to the products/services are offered by the seller and agreed upon by the seller and buyer alone. BharatGoods.com has no liability, no control and cannot be held responsible for the same.
If you still face any issues, call us at +919833987602 / +919820150978.